Refund Policy

All sales are final.

At SimplePoTranslate, we have a transparency-first approach. We provide a fully functional Free Tier that allows every user to test our translation quality, file compatibility, and speed before making a purchase commitment.

Because our service offers immediate access to digital goods and incurs irreversible AI processing costs upon usage, we do not offer refunds for any subscription fees or lifetime deal payments once they have been processed.

Please ensure that you have tested the Free Tier and that the service meets your requirements before upgrading to a Pro or Lifetime plan.

If you believe you have been charged in error or have encountered a critical technical failure preventing the service from functioning entirely, please contact our support team at hello@simplepotranslate.com for a case-by-case review.